This policy was last updated on August 7, 2014.
This website is operated by Home Energy Solutions, LLC, and this privacy policy applies to the outletgaskets.com website only.
At outletgaskets.com, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
If you have any questions about this policy, you can contact us in a number of ways: 1) by using the Contact Us Form and 2) by postal mail at Home Energy Solutions, LLC 1325 Mt. Hermon Road Suite 16B Salisbury, MD 21804 3) or by calling our office at 410-543-8668.
What Information Do We Collect?
We collect various types of information
depending upon how you use our site.
* When you order from us, your name,
billing address, shipping address, email
address, phone number, and credit card
number (with expiration date) will pass
through Paypal's payment gateway. We
will retain a record of your purchases
through Paypal.
* When you submit a
question to customer service, we need
your email address to respond, and you
also may provide us with various
additional information to help us answer
your question.
* We also may receive
some information about you from other
sources and may add it to your account
information. For example, we might get
your updated address from a shipping
provider such as USPS.* We may acquire
customer lists from other parties so
that we may invite new people to visit
outletgaskets.com. Our policy is to
acquire only lists of people who have
indicated that they are willing to
receive email offers. Also, each time we
send an email offer, we provide people
with the opportunity to opt out of
receiving future email offers.
What Are Cookies and Do We Use Them?
A cookie is a small piece of
information sent by a Web site that is
saved on your hard disk by your
computer's browser. It holds information
a site may need to interact with you and
personalize your experience. At
outletgaskets.com, we use two kinds of
cookies: session cookies and persistent
cookies.
Session cookies exist
only for as long as your browser remains
open. Once you exit your browser, they
go away. We use session cookies to
maintain information we need to have in
order for you to shop at
outletgaskets.com. For example, the
Session ID cookie that we ask your
browser to hold retains the ID for your
shopping bag. Without the Session ID
cookie, you can't add merchandise to
your bag and carry it to Checkout.
Persistent cookies, in contrast,
last from visit to visit; they do not go
away when you exit your browser. At
outletgaskets.com, we use persistent
cookies to give you a more personalized
shopping experience and to help you
navigate our store more efficiently. We
will use your information to enhance
your site experience. However, you can
use our site without accepting a
persistent cookie. To do so, you should
set your browser options to reject
persistent cookies. Alternatively, you
can set your browser to notify you when
you receive a cookie, which gives you
the opportunity to decide whether you
want to accept it or not. In many
instances, the Help button on your
browser toolbar will tell you how you
can take these steps.
Cookies can
be used by a Web site to recognize you.
But that does not necessarily mean any
personal information is stored in the
cookies. At outletgaskets.com, we store
no personal information about you in the
cookies. Anything you choose to tell us
about yourself (such as your address and
email address) is stored safely and
separately on our secured servers.
We also use cookies to look at how
groups, rather than individuals, use our
Web site.
How Do We Use Your
Information?
We may use your
information in a number of ways,
including the following:
* To
improve the content on our Web site. For
example, we may use cookies to find out
which parts of our site or our products
are visited most often.
* To enhance
your online shopping experience. For
example, we may use it to recognize you
and welcome you to the site.
* For
marketing and promotional purposes. For
example, we send out email and direct
mail to our online and store customers
about products or events that we think
may be of interest to them. We also may
send you offers for discounts or free
services (e.g., discount coupons or free
shipping) on our site.
Do We
Share Your Information?
We share
the information with third parties,
including responsible companies with
which we have a relationship. For
example:
* When you make a
purchase, we may share information about
you and your transaction with other
companies for the purpose of processing
your transaction, including fraud
prevention, vendor direct shipping and
credit card authorization.
* Some of
our vendors may work closely with us to
create a vendor shop within the
outletgaskets.com site or to ship your
order directly to you. In certain
instances, we may share certain
information about you with that vendor
(e.g., if you decide to buy their
products).
* For some of our
products, outletgaskets.com may provide
you with a link to the supplier of that
product so that you may get further
information. If you link to the
supplier's site, the supplier may
collect or receive information about
you.
In most of the above
situations, these third parties will
receive your information because you
will be visiting their Web sites or
using their links and, in doing so, you
may provide information directly to
them. You therefore should refer to
their privacy policies to understand how
they handle your information and what
kinds of choices you have.
outletgaskets.com also may share your
personal information with outside
companies that perform services for
outletgaskets.com. For example, we may
retain an outside company to manage a
database containing certain customer
information or to create and distribute
an email offering. In those situations,
the outside party is performing work for
outletgaskets.com, and outletgaskets.com
takes appropriate steps designed to
ensure your information is used only to
provide the services requested by
outletgaskets.com, and not for other
purposes.
Additionally,
outletgaskets.com may share account or
other information when we believe it is
necessary to comply with law or to
protect our interests or property. This
may include sharing information with
other companies, lawyers, credit
bureaus, agents or government agencies
in connection with issues related to
fraud, credit or debt collection.
And in the event that some or all of
the business assets of outletgaskets.com
are sold or transferred, we generally
would transfer the corresponding
information about our customers.
Finally, we also may provide you with
the opportunity to sign up on our Web
site to receive email offers.
What Choices Do You Have Regarding the
Use of Your Information?
We
provide you with a number of choices
regarding our handling of your personal
information.
If you do not want to
receive email from outletgaskets.com
and/or do not want us to share your
information with unrelated third parties
for marketing purposes, please submit a
request electronically by doing the
following:
To change your privacy
options via email:
* Send an
email to [email protected] using
the subject line state: "Please do not
send me email" or "Keep my email
address private"
Or, to opt-out
of email, you can click on the
unsubscribe link and hit send at the
bottom of any outletgaskets.com email
communication.
Note: Once you
have submitted your request you should
assume that it has been successfully
received and your request is being
processed. Please allow us 10 business
days from when the request was received
to complete the removal, as some of our
promotions may already have been in
process before you submitted your
request.
If you prefer to, you
may contact Home Energy Solutions, LLC
by phone at 410-543-8668 or by mail at
Home Energy Solutions, LLC, 31872
Bonhill Drive, Salisbury, MD 21804 to
notify us of your request. Again, please
allow us 10 business days from when the
request was received to process your
removal.
Because customer lists
often are prepared well in advance of an
offering (sometimes 3-4 months before
the offer is made), you may continue to
receive some offers after you send us a
request not to use your information for
specified marketing purposes. We
appreciate your patience and
understanding in giving us time to carry
out your request.
You also may
use the address and phone number above
to request that we not disclose your
personal information to unrelated third
parties for marketing purposes. If you
choose to write to us, please include
your name, address and credit card
account number (if you have one) and
state "NO THIRD PARTY SHARING" in your
request.
Can I Access My Information?
* If
you have questions about your order, you
may check your order status online in
Account.
* If you would like to email
our Customer Service Department, please
visit our Contact Us page and email us
your questions or concerns.
*
Questions regarding your charge account
may be forwarded to our Customer Service
Department. Please use the Contact Us
Form and supply the appropriate subject
line in the subject field.
Is My
Information Secure?
outletgaskets.com is committed to doing
its best to maintain the security of
information collected on our site. To
try to prevent unauthorized access,
maintain data accuracy, and ensure the
correct use of information, we have put
in place the appropriate physical,
electronic, and managerial procedures to
safeguard and secure the information we
collect online.
Private account
and customer information is located on a
secured server behind a firewall; it is
not directly connected to the Internet.
Encryption is a process by which a
message or information is scrambled
while it is in transit to Paypal through
outletgaskets.com. It is based on a key
that has two different parts, public and
private. The public part of the key is
distributed to those with whom you want
to communicate. The private part is for
the recipient's use only. So long as you
use a browser that allows for
encryption, when you send personal
information to us, you use a public key
to encrypt your personal information. If
your information is intercepted during
the transmission, it is scrambled and
very difficult to decrypt. Once we
receive your encrypted personal
information, we use the private part of
our key to decode it.
Thank you
for shopping with outletgaskets.com. If
you have any questions or comments about
this policy, please visit Contact Us and
send us an email with your concerns or
questions.
